LLMSource Pte. Ltd.
Terms of Use

By accessing or using the Website, you accept these Terms and will comply with them and with all applicable laws.

The Website is available only to persons aged 18 and over. By accessing or using the Website, you represent and warrant that you have full capacity and authority to accept these Terms, and that if you act on behalf of an organisation you are authorised to bind it, in which case “you” includes that organisation.

The Website is provided for business and informational purposes only. It is not directed at consumers acting for personal, family, or household purposes, and is not directed at children and minors.

These Terms govern the Website only. Your use of our software-as-a-service platform, web extension, or related services (“Service”) is governed by our SaaS Agreement and our other policies and guidelines.

To the extent of any conflict between these Terms and the SaaS Agreement in relation to the Service, the SaaS Agreement prevails. Nothing in these Terms grants any right to access or use the Service.

We may change, modify, add to, or remove any part of these Terms at any time without notice. The revised Terms take effect when published on the Website, and the “Last updated” date is amended accordingly. Your continued use of the Website following any such modification constitutes your agreement to these Terms as modified.

We may withdraw, amend, suspend, restrict, or discontinue the Website, or any part of it, at our sole discretion and without notice, and are not liable if it becomes unavailable. We may also restrict any user’s access to part or all of the Website.

All pages within the Website, and all materials made available on it or for download from it (collectively, “Content”), are the property of Company or its licensors and are provided for general information only.

Content may originate from us or from third parties. We do not verify third-party Content for accuracy before it is published, and its inclusion does not mean we adopt it as our own. All Content is supplied “as is”. We give no assurance of any kind that it is accurate, complete, current, or true.

We may improve or change Content at any time, and reserve the right to correct any error, inaccuracy, or omission without prior notice. Although we aim to keep Content up to date, it may nonetheless be inaccurate, incomplete, or out of date. We have no duty to update Content, do not guarantee that any error, inaccuracy, or omission will be corrected, and will not be liable for any failure to do so. Verifying Content before relying on it is your responsibility.

Content does not constitute legal, regulatory, compliance, marketing, financial, investment, or other professional advice, and must not be relied on as such. We accept no liability for your use of Content or for any decision made in reliance on it.

Statements about future performance or expected outcomes are forward-looking and involve known and unknown risks; actual results may differ materially. Case studies, testimonials, and benchmarks describe particular circumstances and do not predict any outcome for you. We are under no obligation to update any such statement.

You may use the Website and the Content solely for your own internal business purposes, or to learn about our products and services, and solely in compliance with these Terms. You may view, download, and print Content for those purposes, provided you do not modify it and you retain all copyright and other proprietary notices. No other use is permitted, and all rights not expressly granted are reserved.

In using the Website, you must not:

Reservation of text and data mining rights. We expressly reserve all rights in the Website and the Content in respect of text and data mining, web scraping, and related uses, including for the purposes of Article 4(3) of Directive (EU) 2019/790 on copyright and related rights in the Digital Single Market and any equivalent law in any jurisdiction. Any machine-readable signal, robots.txt directive, or metadata we publish reinforces, and does not limit, this reservation.

Any unauthorised use of the Website or Content may violate patent, copyright, trade mark, and other laws, and may constitute a criminal offence, including under the Computer Misuse Act 1993 of Singapore. We may report suspected breaches to the relevant authorities, cooperate with them, and disclose your identity.

You will:

Where any part of the Website requires registration, you must provide accurate, current, and complete information and keep it updated. You must notify us immediately of any unauthorised access to or use of your account. We may refuse any registration, and may disable any credentials at any time, where we reasonably believe these Terms have been breached or the credentials are otherwise unsuitable.

You are responsible for your own systems and virus protection. We do not guarantee that the Website or any downloadable material is free of viruses or destructive code, and you should maintain your own backups.

The Website is based on our proprietary technology. The Website, together with all intellectual property rights in it and in the Content, belongs to and is the property of Company or its licensors, and is protected by copyright, trade mark, and other laws. Nothing in these Terms transfers any of those rights to you.

‘LLMSource’, our logo, and other trade marks and service marks used on the Website are the property of Company or, in the case of third-party marks, of their respective owners. Your use of the Website grants you no licence to use any of them.

We may use and incorporate into the Website, or into any of our products or services, any suggestion or other feedback you provide, without payment, attribution, or condition, and you assign to us all rights in it.

If you believe that Content on the Website infringes your copyright or other intellectual property rights, notify us in writing at [email protected], setting out:

On receiving a complete notice, we will decide at our discretion the action to take, which may include contacting the person who supplied the Content, removing it, or suspending the associated account. We are not obliged to take any or any particular step.

Where the Website allows you to submit content (a “Submission”), you retain ownership of your intellectual property rights in it and grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable licence to use, store, reproduce, adapt, publish, and display the Submission in connection with operating, improving, and promoting the Website and our products and services.

You warrant that each Submission:

We have no obligation to review Submissions, do not endorse them, and may remove, refuse to publish, or disable access to any Submission at our sole discretion, without notice or liability.

Our collection and use of personal data through the Website is governed by our Privacy Policy, which forms part of these Terms.

We use cookies and similar technologies on the Website as described in our Cookie Policy. Where applicable law requires your prior consent before non-essential cookies or similar technologies are set, we will obtain that consent through the cookie banner or settings tool on the Website before doing so, and you may withdraw consent at any time through that tool.

Where you submit your contact information through the Website, we will ask for your consent to send you electronic marketing communications about our products and services at the point of collection, except where we are an existing supplier to you and are marketing similar products or services to you, in which case we may rely on our existing relationship with you to do so. You may withdraw your consent, or opt out, at any time using the unsubscribe mechanism in the communication or by contacting us. Where you are contactable by telephone or SMS in Singapore, we will act in accordance with the Do Not Call provisions of the Personal Data Protection Act 2012, including checking the Do Not Call Registry or relying on a valid exemption before contacting you.

If we use tools on the Website that record, replay, or transcribe your interactions with it, we will disclose that use and, where applicable law requires it, obtain your consent before it begins.

By using the Website, you consent to receiving from us electronically any notice, disclosure, or other communication relating to the Website or these Terms. You agree that any such communication satisfies any legal requirement that it be in writing. This section 11 does not affect the separate consent required under section 10.3 for marketing communications.

Links on the Website to third-party websites are provided as a convenience only. If you use them, you leave the Website and become subject to that website’s own terms and privacy policy.

A link does not imply our endorsement of the third party or its content. We have not reviewed, do not control, and accept no responsibility for those websites or any loss arising from your use of them. You access them entirely at your own risk.

You may link to our home page in a way that is fair and lawful and does not damage or take advantage of our reputation. You must not link in any way that suggests an association, approval, or endorsement where none exists. We may withdraw linking permission at any time without notice.

The Website is operated from Singapore. We make no representation that it is appropriate or available elsewhere. If you access it from another jurisdiction, you are solely responsible for complying with local law, including import and export law.

We may block or withdraw your access to the Website, in whole or in part, at any time and at our discretion, if we consider that you have breached these Terms or any other terms, policy, or guideline applying to your use of the Website.

A breach of these Terms may cause us loss that damages cannot adequately compensate, in particular loss affecting our intellectual property or the integrity and security of the Website. We may therefore apply to any court of competent jurisdiction for an injunction or other equitable relief, without having to prove actual damage and without providing security for costs. These remedies are in addition to any other remedy open to us, whether under these Terms or at law.

Your right to use the Website terminates on any breach of section 5.

The Website and the Content are provided on an ‘as is’ and ‘as available’ basis, with all faults and without warranty or condition of any kind. Your access to and use of the Website is entirely at your own risk.

To the maximum extent permitted by law, Company, its affiliates and subsidiaries, and its and their respective directors, officers, employees, agents, and licensors (collectively, the “Protected Parties”) make no representation about the suitability, reliability, availability, timeliness, completeness, security, quality, or accuracy of the Website or the Content for any purpose, and disclaim all warranties, representations, conditions, and terms of any kind, whether express, implied, statutory, or otherwise, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranty arising from a course of dealing or usage of trade.

Without limiting section 15.2, the Protected Parties make no representation or warranty that:

Content may include inaccuracies or typographical errors, and we make no warranty that all such errors or inaccuracies will be corrected.

You are responsible for maintaining adequate virus protection, verifying the accuracy of data you submit to and obtain from the Website, and maintaining independent backups of any material that is critical to your business. The Protected Parties are not liable for any harm to your equipment, software, or data caused by a virus, a denial-of-service attack, or other harmful material, whether encountered through the Website, a linked website, or a download.

No statement or information, whether oral or written, obtained from any Protected Party or by any means creates any warranty not explicitly set out in these Terms.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence and liability for fraud or fraudulent misrepresentation. The remainder of this section 16 is subject to this section 16.1.

In no circumstances will the Protected Parties be liable for any of the following losses, whatever the legal basis of the claim (in contract, in tort, for breach of statutory duty, or otherwise), and irrespective of whether the loss was foreseeable, whether we were told it might occur, or whether a remedy given elsewhere in these Terms fails of its essential purpose:

If a Protected Party is nevertheless found liable to you, or to anyone claiming through you, for any loss or damage, the total liability of the Protected Parties taken together is limited to one hundred Singapore Dollars (S$100). This applies notwithstanding any other provision of these Terms, except section 16.1.

The cap in section 16.3 applies to all claims in aggregate, is not cumulative for multiple claims, and is not increased by the number of claims or claimants.

Any claim or award you may have against Company will be pursued only against Company, and not against any officer, director, employee, agent, licensor, or affiliated entity of Company personally.

You acknowledge that the exclusions and limitations in sections 15 and 16 are essential to the terms on which the Website is made available, reflect a reasonable allocation of risk between you and Company, and are reflected in the fact that the Website and the Content are provided to you free of charge. They would not be provided on these terms without them.

Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within twelve (12) months after the cause of action accrues, failing which it is permanently barred, to the fullest extent permitted by law.

To the fullest extent permitted by law, all claims must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Each provision of this section 16 operates separately. In jurisdictions where the exclusions or limitations in sections 15 or 16 cannot lawfully be applied in full, they are limited to the maximum extent permitted by law.

You are personally responsible for your conduct on the Website. You will indemnify the Protected Parties against all claims, losses, damages, and costs, including reasonable legal fees, arising from your use or misuse of the Website or the Content, from any Submission you make, or from any breach by you of these Terms or of applicable law.

We may assume sole conduct of the defence and settlement of any indemnified claim, at your cost, and you will provide us with reasonable cooperation in doing so.

The Website and any software, technology, or technical data made available through it may be subject to export control and sanctions laws. You may not access, download, use, export, re-export, release, or otherwise transfer any part of the Website in violation of any such law.

You represent and warrant that you are not located in, under the control of, or a national or resident of, any country subject to comprehensive trade sanctions; that you are not a person or entity on any applicable list of restricted, denied, or sanctioned parties, nor owned or controlled by any such person; and that you will not make the Website available to any such person. You must not use the Website in connection with nuclear, chemical, or biological weapons, or for any military end-use or military end-user, where the law prohibits it.

Entire agreement; no waiver. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between the parties with respect to the Website and supersede any prior agreement or representation on the same subject. You have not relied on any statement not set out in these Terms. No waiver of a breach is a waiver of any other breach, and our delay in exercising a right is not a waiver of it.

Severability. If any part of these Terms is determined by a court or competent authority to be unenforceable, it will be enforced so far as it can be, and severed to the extent it cannot. The remainder of these Terms remains unaffected.

Assignment. You may not assign, transfer, or sub-contract any of your rights or obligations under these Terms, by operation of law or otherwise, without our prior written consent; any attempt to do so is void. We may assign or transfer ours at our sole discretion, including in connection with a merger, acquisition, or sale of assets.

Third-party rights. Except that the Protected Parties may enforce sections 15, 16, and 17, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision of them, and we may vary or rescind these Terms without any third party's consent.

Force majeure. We will not be liable for any delay in or failure of performance caused by events beyond our reasonable control, including acts of God, epidemic, quarantine, war, terrorism, civil unrest, labour disputes, governmental action, internet, utility, or infrastructure failure, third-party hosting failure, denial-of-service attacks, and acts or omissions of third-party AI systems or other suppliers.

Notices; language. We may give notice by posting on the Website or, if you have given us contact information, by email. Notices to us must be in writing, in English, sent to our registered office with a copy to [email protected]. English prevails over any translation. Headings to sections have no contractual effect.

Survival. Sections 4, 5, 7, 9, 14, 15, 16, 17, 18, 19 and any provision that by its nature is intended to survive, will survive any termination of your access to the Website.

Any and all disputes relating to these Terms, or to your use of the Website or the Content (including any non-contractual disputes or claims), are governed by and will be interpreted in accordance with the laws of Singapore, without regard to any conflict of laws provisions.

The courts of Singapore have exclusive jurisdiction over any dispute arising from or relating to these Terms, or to your use of the Website or the Content. Neither of us may object that those courts are an inappropriate or inconvenient forum. Nothing in this section prevents Company from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property.

Questions about the Website or these Terms may be directed to us at [email protected] or our registered office.